1. Information we collect
We may collect your name, email address, Telegram username, subscription and billing status, support messages, and basic technical records created when you use our website or service.
Deal Shark does not receive or store your full card number. Stripe processes payments. We do not ask members for Facebook passwords, cookies or access tokens.
2. How we use it
- Provide membership and manage Telegram channel access.
- Process support, cancellations and refund requests.
- Protect the service from misuse and maintain reliable operation.
- Improve Deal Shark and communicate important service changes.
- Meet legal, accounting and record-keeping obligations.
3. Service providers
We use providers such as Stripe for payments, Telegram for alert delivery, Netlify for website hosting, and GoDaddy/Microsoft 365 for domain email. They process information under their own terms and privacy practices, and some processing may occur outside Australia.
We do not sell your personal information.
4. Website data
The current Deal Shark website does not use advertising trackers or a separate analytics service. Our hosting and security providers may still process essential technical data such as IP address, browser type, request time and error information.
5. Retention and security
We keep information only as long as reasonably needed for the purposes above or as required by law. We use practical security measures and limit access, but no online system can be guaranteed completely secure.
6. Your choices
You can request access to, correction of or deletion of personal information we hold by emailing us. Some payment, dispute or legal records may need to be retained.
7. Changes and contact
We may update this policy as Deal Shark develops. The effective date above will change when material updates are published.
Privacy questions: support@dealshark.com.au.